Terms & Conditions

Last updated: July 2025

Welcome to the website of LUMAIVF INC., located at https://www.lumaivf.com (the “Site”). By accessing or using this Site, you agree to the following terms and conditions (the “Terms”). If you disagree, please do not use this Site. LUMAIVF INC. reserves the right to modify these Terms at any time, and your continued use of the Site indicates your acceptance of any changes.

Who Can Use This Website

This Site is intended for adults over the age of 18 or the legal age of majority in your jurisdiction. By accessing this Site, you confirm that you meet this requirement.

Services

LUMAIVF INC. provides coordination services, guidance, and informational resources to help individuals and couples navigate fertility treatments. These services may include consultations, program materials, downloadable educational packs, and recommendations or proposals for third-party clinics, physicians, or laboratories.
 
While LUMAIVF INC. may help you design a roadmap and propose options for clinics or medical professionals, the final choice of whether to proceed with a provider rests solely with you.
 
LUMAIVF INC. does not provide direct medical treatment, diagnosis, or prescriptions. Your medical care and records will remain with the chosen healthcare professionals.

Third-Party Products 
 
From time to time, LUMAIVF INC. may host informational products, digital downloads, or services on this website that are created and owned by independent doctors or clinics. These third-party products are made available through our platform for your convenience, but remain the intellectual property of their respective owners.

Pricing and Payment

Pricing for services and informational products is listed on the Site. Fees may change depending on circumstances, partners, or clinics involved. All prices are shown as estimates unless otherwise stated.


Refund Policy

Refund policies may vary depending on the type of service, the involved clinic, the independent professional, or the product. You will be clearly informed of the applicable refund policy before confirming any purchase or coordination agreement.


Right to Modify or Discontinue Services

LUMAIVF INC. reserves the right to modify, suspend, or discontinue any aspect of its services or website content without prior notice. If a change significantly affects your access to a purchased service, we will do our best to notify you in advance. If a service you purchased is permanently discontinued, we will offer you a reasonable refund or alternative.

Medical Disclaimer

The information on this Site is for educational and informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified physician or health provider with any questions about your health. Never disregard or delay seeking professional medical advice because of something you have read on this Site or in our program materials.


Ownership of Intellectual Property

All content on this Site, including but not limited to text, images, videos, logos, graphics, and software, is the property of LUMA IVF INC. or its content partners and is protected by copyright and intellectual property laws.
 
Some downloadable materials or resources may be owned by independent third parties and are hosted on the Site with their permission. In such cases, ownership remains with the third-party creator.
 
You may view and print content for your personal, non-commercial use only. Any other use, including copying, distributing, modifying, transmitting, or republishing content, is strictly prohibited without prior written consent from the rightful owner.

User Content

If you submit reviews, comments, or other content to LUMAIVF INC., you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display that content for our legitimate business purposes. You may not upload or share content that is unlawful, defamatory, or infringes the rights of others.

Links to Third-Party Sites
 
The Site may contain links to third-party websites for your convenience. LUMAIVF INC. does not endorse or control these sites and is not responsible for their content or practices.

Limitation of Liability
 
To the fullest extent permitted by law, LUMAIVF INC., its affiliates, officers, employees, or partners shall not be liable for any indirect, incidental, consequential, or special damages arising out of or relating to your use of the Site, services, or products including but not limited to lost profits, lost data, or interruption of service.
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Indemnity
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You agree to indemnify and hold harmless LUMAIVF INC., its directors, officers, employees, agents, and affiliates from any claims, damages, liabilities, losses, or expenses (including reasonable legal fees) arising out of your use of the Site or your violation of these Terms.
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Governing Law
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These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.
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Changes to Terms
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LUMAIVF INC. reserves the right to change these Terms at any time. It is your responsibility to review them periodically. Continued use of the Site implies acceptance of any updates.

​Contact

If you have questions about these Terms, please contact:

LUMAIVF INC.
1065 Canadian Place, Unit 201, No. 1014
Mississauga, Ontario, L4W 0C2
Canada

Phone: +1 786-790-1556
Email: luma.ivf@gmail.com